FAQs

We know the enrollment process and transition to College can be confusing, so we have compiled this list of commonly asked questions and their answers to help you get a better idea of what to expect and direct you to where you can find more information; topics covered here include:

  • Summer To-Dos, Move-in, and Orientation
  • Living on Campus
  • Academics, Advising, and Registration
  • Student Support
  • Getting Involved on Campus
  • Transportation and Getting Around Town
  • Technology
  • Billing & Student Accounts

Summer To-Dos, Move-in, and Orientation

I will be out of the country/without cell service/internet during the time that forms are due; what happens if I miss a deadline?

You will typically have at least a month to take care of each Pre-Arrival Checklist item; online forms become available in late May/early June. It is very important that you, the student, take the lead on completing your own forms so that you are matched with a roommate and advisor that are good fits. We do, however, understand that sometimes travel abroad or to remote areas may complicate this. In advance of the forms being due, please contact the appropriate office to make necessary arrangements for form submission or set-up a form proxy; notifying us after the deadline has passed may mean we are unable to accommodate your requests.

When is Orientation? What should I expect? When should I plan to arrive? Can I request early arrival?

New Student Orientation (NSO) begins on Monday, August 18 and runs through August 23; NSO is a week-long program that is required for all new students. During NSO, you will get to know more about the college, how to navigate campus resources, and meet new friends. Dates for Winter Start Orientation 2026 are TBA.

What happens if I miss the required NSO/WSO sessions or cannot attend NSO/WSO?

NSO/WSO is a required program for all new students; should you miss a required session, you will be contacted to make up the session at some point during your first semester. 

How long should my family stay for NSO? What events can they attend?

Family Orientation Programming will be offered the day of the student's move-in as well as online throughout the year. 

What is a Priddy Experience?

The “Priddy Experience” takes place during the week of NSO / WSO and provides a unique orientation experience to each incoming student. “Priddy” as it is more commonly known, is often the highlight of a student's introduction to Colorado Springs and helps ease their transition to college. Students are placed into smaller “Priddy Groups” of 10-12 students and participate in half day Service, Local and Outdoor programs; students work closely with a variety of non-profit organizations to give back to the community, explore the region as a group, and immerse themselves in the local community by exploring downtown and hiking the trails in our nearby parks and open spaces.

Throughout these days together, groups begin building relationships with their fellow classmates and gain insight from their upper-class leaders. Group reflections and discussion surrounding academics and the culture at CC are a large part of the program and provide opportunities for incoming students to begin goal setting and preparing for their upcoming first year of college. We hope that through the Priddy Experience, we can create a fun, safe, and welcoming environment for all incoming students.

I'm a WSO student; when are my forms due?

We are excited to see you on campus in January! Keep an eye on your email in late fall for more information on what you need to submit. For an idea of what kind of information you will need, visit the CC Bound Dates, Deadlines & To-dos page in bold font that reads "Winter Start Students" in the explanation section.

Living On Campus

How do you match roommates? When will I get my room and roommate(s) assignment?

Housing and roommates are based on the information you submit with your online housing agreement. We assign you with an optimal roommate pairing based on the answers you give to the online questions. So be honest about who you are and how you expect to use your room when completing the form in order to get the best match. You can expect to receive your room and roommate assignment in early August.

I don't think my room assignment/roommate is a good fit for me. Can I change it?

It's hard to know if it's a fit before you get here. Keep an open mind, get to know your roommate(s), hallmates, and resident advisor, participate in hall eve